For overseas families · Personal, non-medical support in India
Fides is a personal, non-medical elder-support service for families living abroad. A trusted local coordinator visits your parents at home, helps with everyday routines and household arrangements, and keeps you informed in writing after every visit — so distance never means being out of touch.
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The distance dilemma
You manage careers, children, and time zones — while a part of your mind stays with your parents' mornings, meals, and household. Fides exists for exactly this in-between: a calm, reliable local presence for everything that is not medical, but still matters deeply.
You call every day, yet you wonder how routines, meals, and moods really are between calls.
Groceries, simple reminders, appointments to line up — small tasks that pile up from afar.
A plumber, an electrician, a repair that waits weeks because no trusted person is there to coordinate.
Neighbours help when they can, but you want one accountable person who shows up on schedule.
What we do
Everything below is personal and non-medical. If a need falls outside this scope, we will tell you plainly — before enrollment, not after.
Unhurried time together at home — conversation over chai, a walk if they wish, company that treats them as people, not patients.
Practical help with the small routines of daily life: restocking essentials, organising paperwork, lining up the week — always non-medical, always within an agreed scope.
One accountable person to coordinate trusted local help — electricians, plumbers, appliance servicing — and confirm the work was done, so you stop chasing vendors across time zones.
After every visit you receive a clear written update: how the visit went, what was done, and anything worth your attention. No vague reassurances — just honest, readable notes.
A note on reminders: where a family asks us to remind a parent about something routine — including a medication schedule set by the family or their clinician — we pass along that simple reminder exactly as instructed. We never administer medication, adjust schedules, or supervise treatment. Anything clinical stays with the family’s healthcare professional.
Honest boundaries
Fides provides personal, non-medical support and coordination only. We are the trusted local presence for companionship, routines, and household follow-through — not a healthcare provider.
Start with clarity · One-time service
Every family is different. Before recommending ongoing support, the founder of Fides personally visits your parents, understands their daily routines, listens to their concerns, and identifies the support they genuinely need.
$200one-time · travel within the agreed scope included
The $200 fee is one-time and non-refundable, with travel within the agreed scope included. It is not credited toward a monthly plan, and no payment is taken before feasibility is confirmed. Ongoing support is separate and begins only after the service scope, availability, and monthly plan have been agreed.
01 · What’s included
The founder visits your parents personally to understand their living situation and everyday challenges.
02 · What’s included
We discuss their routines, preferences, household needs, and areas where additional support could help.
03 · What’s included
We understand your expectations as a family living abroad and discuss how Fides can support you.
04 · What’s included
We assess the practical requirements for arranging suitable local support in your parents’ city.
05 · What’s included
You receive a clear recommendation for the next steps and an appropriate ongoing support package.
“You speak directly with the founder from the very beginning. No generic assessments, no one-size-fits-all approach — just personal attention and a thoughtful plan built around your family.”
Monthly plans
Families can begin with the Founder-Led Care Assessment. If ongoing support is suitable and available, Fides can then discuss an appropriate monthly plan. Final scope is always confirmed with you before enrollment — and depends on your parents' city.
A steady rhythm of company and oversight for parents who are largely independent.
$200/month
More frequent support for families wanting deeper coordination and oversight.
$300/month
The fee covers scheduled visits, coordination time, and written updates. Caregiver wages, vendor charges, materials, transport, and any third-party costs are separate — always quoted and agreed with you before anything is spent. Need an extra visit beyond your plan? It is quoted individually and agreed in advance.
Your parents’ city and final scope are confirmed personally before anything begins. Rescheduling, unused visits, cancellations, and refunds are agreed in writing at that point — so just ask us anything in your inquiry. No third tiers, no 24/7 monitoring claims — just what is written above.
How it works
Visits are agreed with you in advance and last up to 60 minutes. Below is an example of how an agreed visit often flows — the emphasis shifts each time, depending on what your family needs most that week.
Illustrative example — not a fixed sequence or medical protocol
Arrival
An agreed Fides representative or local support person arrives at the agreed time, greets your parents by name, and settles in. No uniforms, no clinical routine — just a familiar face.
Conversation
Unhurried time together: how the week has been, family news from abroad, interests they enjoy. This is usually the heart of the visit.
Practical help
Whatever was agreed in advance — restocking essentials, organising a shelf, confirming an appointment, checking a repair. Small things, done carefully.
Afterwards
The visit closes within the agreed time — up to 60 minutes — and you receive a clear written note after the visit.
Staying informed
Not a score, not a chart — a short written report in plain language, so you know how the visit went even across time zones.
Visit summary · 60 minutes
Scheduled companionship · Agreed household check
Photo shared with your parents’ permission · kitchen shelves restocked
About Fides
Fides began with a simple observation: overseas families don’t need another app or helpline — they need one dependable person who knows their parents by name, shows up when promised, and writes back honestly.
We keep our role deliberately narrow: personal companionship, everyday routine support, and careful household coordination. We don’t pretend to be medical professionals, and we don’t promise what consistent human presence can’t promise. What we offer is steadier: familiarity, follow-through, and the truth about how things are at home. The founder is personally involved in every new family’s first assessment, so expectations are set by someone who has actually been in your parents’ living room.
“Fides” means trust — the quiet kind that is earned one kept promise at a time.
The founder personally conducts the first assessment — never a generic checklist.
Schedule and scope are agreed with you in writing before anything begins.
A clear note after every completed visit, under the agreed service.
Photos are taken and shared only with appropriate permission.
If something needs attention or falls outside our scope, you hear it from us promptly.
Family details are handled responsibly and shared only as the service requires.
These are the service commitments we work to — practical promises about how we operate, not credentials or awards. We hold no medical certifications, and we show no client testimonials until real families choose to share them.
Questions, answered plainly
Fides provides personal, non-medical elder support in India for families living abroad: scheduled companionship visits (up to 60 minutes), everyday routine assistance, household and vendor coordination, and clear written updates after every visit. Think of us as your trusted local liaison — not a care agency, not a clinic.
Begin gently
No pressure, no payment today. Just a thoughtful conversation about routines, needs, and whether we can genuinely help in their city.
Text chat only · We reply personally in writing
Start the conversation
Share a few details and we’ll reply personally: confirming your parents’ city, asking thoughtful follow-ups, and agreeing the scope in writing before anything begins.